Skip to main Content
flag.en

Payment & Delivery

General

 
You can find the exact details of the products you want in your shopping cart.
 
However, the conditions below apply.
 

What payment options do I have? (Is it also possible to pay by invoice?)

 
The following payment options are generally available to you:
 
Credit card
 
PayPal
 
Klarna pay by now
 
The payment method "by invoice" is only and exclusively available to our loyal season ticket holders.
 
You can also find the organizer's payment options in the description of your item and in the shopping cart.
 

Can I still change or cancel my order?

 
In principle, our VIP tickets are excluded from cancellation according to the terms and conditions. However, you are welcome to contact us regarding a change.
 

How are the tickets sent?

 
You can access and manage the tickets immediately after purchase via the HSV Business Match app. Please refer to the order confirmation after completing the purchase for detailed instructions.
Hey, how can I help you?

Do you have any questions?

Our experts are always available to help and advise you.

  • Mon. - Thu. from 09:00 to 18:00 & Fri. from 09:00 to 16:00
  • Many years of experience in customer service for VIP tickets
  • Free advice from experts
Expert Kevin & Finn
Free service hotline +49 (0) 40 41 55 2000