General
You can find the exact details of the products you want in your shopping cart.
However, the conditions below apply.
What payment options do I have? (Is it also possible to pay by invoice?)
The following payment options are generally available to you:
Credit card
PayPal
Klarna pay by now
The payment method "by invoice" is only and exclusively available to our loyal season ticket holders.
You can also find the organizer's payment options in the description of your item and in the shopping cart.
Can I still change or cancel my order?
In principle, our VIP tickets are excluded from cancellation according to the terms and conditions. However, you are welcome to contact us regarding a change.
How are the tickets sent?
The tickets will be sent to you as a Print@Home ticket around 3-4 days before the game to the email address you used to purchase them.
Hey, how can I help you?
Do you have any questions?
Our experts are always available to help and advise you.
- Mon - Th between 9 a.m. and 6 p.m. & Fr between 9 a.m. and 4 p.m.
- Longterm of experience as a customer advisor for VIP tickets
- Free advice from experts
Expert
Nils Johannknecht
Free service hotline
015290013095